At Comforts, we want you to love what you wear. If you are not completely satisfied with your purchase, we offer a 7-day return and exchange policy from the date of delivery, subject to the conditions below.

1. Eligibility for Return or Exchange

• Requests must be raised within 7 days of delivery.

• The product must be unused, unwashed, and in original condition with all tags, packaging, and invoice intact.

• Items showing signs of wear, damage, or alteration will not be eligible for return or exchange.

2. Non-Returnable Items

• Products purchased during sale, clearance, or special promotional offers.

• Innerwear, accessories, or customized products (if applicable).

• Any item marked “Non-Returnable” on the product page.

3. Exchange Policy

• Exchanges are allowed for size issues, damaged items, or wrong product delivered.

• Exchange is subject to stock availability.

• If the requested size or product is unavailable, you may opt for a store credit or refund (as per brand policy).

4. Return Process

• To initiate a return or exchange, contact us within 7 days of delivery with:

  • Order ID

  • Reason for return/exchange

  • Clear photos of the product (in case of damage or defect)

• Once approved, pickup instructions will be shared.

5. Refunds

• Refunds are processed after quality inspection of the returned item.

• The refund will be issued to the original payment method or as store credit, within 5–7 working days after approval.

• Shipping or COD charges (if any) are non-refundable, unless the return is due to our error.

6. Damaged or Incorrect Product

• If you receive a damaged, defective, or wrong item, report it within 48 hours of delivery for priority resolution.

For any assistance, please contact our support team.
Thank you for choosing Comforts.

Return/Exchange Policy